Shipping policies
At Matt Reavis Minerals, we take pride in providing efficient and reliable shipping services to our valued customers. Our shipping policies are designed to ensure that your unique and rare minerals are delivered to you in a timely and secure manner.
Handling Time
We understand that you are excited to receive your one-of-a-kind minerals, and we strive to process and prepare your order as quickly as possible. Our dedicated team works diligently to ensure that your order is ready for shipment within 3-5 business days.
Shipping Method
To ensure the safe and prompt delivery of your minerals, we ship all orders via USPS (United States Postal Service). USPS is a trusted and reliable shipping carrier known for their extensive network and efficient delivery services.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number. This allows you to easily monitor the progress of your shipment and estimate the expected delivery date. Simply enter the tracking number on the USPS website to access real-time updates.
Shipping Rates
Shipping rates are calculated based on the weight and destination of your order. During the checkout process, you will be provided with the available shipping options and their corresponding costs. We strive to offer competitive shipping rates to ensure that you receive the best value for your purchase.
International Shipping
Matt Reavis Minerals is a U.S.A. based company, because of this international orders may take longer to arrive. Some countries may require customs or duty tax please be aware of your countries policies. These duties and taxes are the responsibility of the buyer. Also please note that once a package leaves my hands I am no longer responsible for it. I will not be held accountable for packages lost in the mail.
Returned Packages
It is very important that you double check your shipping address before you place your order. If your package is being returned to me because of incorrect address or because it wasn't picked up from the post office fast enough I can send it back out to you BUT you are responsible for shipping costs.
At Matt Reavis Minerals, we are committed to providing exceptional customer service, and our shipping policies reflect our dedication to ensuring a smooth and satisfactory shopping experience. If you have any further questions or concerns regarding our shipping policies, please don't hesitate to contact us. We are here to assist you.